Privacy Policy

Information We Collect

To help us deliver the best experience possible, our website may collect the following types of information:

• Information You Provide: When you fill out forms, request an estimate, book an appointment, sign up for updates or contact us directly, we may collect personal information such as your name, email address, phone number, address and details you choose to share with us. 

• Website Usage Data: We may collect non-personal, anonymous data through tools like Google Analytics. This can include your IP address, browser type, device information and browsing activity. This information helps us improve our website and user experience. None of this data is linked to you individually. 

How We Use Your Information

We may use information we collect in the following ways:

• To Process Transactions: We use your information to fulfill services you request such as scheduling appointments, providing estimates or completing flooring installations. We do not sell, trade or share your personal information without your consent.

• To Send Communication: Your email address may be used to respond to inquiries, send requested information or provide updates related to your project or interests.

• To Send Marketing Communications: With your permission, we may use your phone number to send marketing text messages with updates, promotions or service information. You may opt out at any time by replying “STOP.”

How We Protect Your Information

We use industry-standard security measures to protect the information we collect and to safeguard your data during transmission. While we work hard to protect your information, no method of electronic storage or data transmission is completely secure. We cannot guarantee absolute security, but we work to continuously improve our measures to keep your information safe. 

Information Disclosure to Third Parties

We do not sell, trade or transfer your personal information to outside parties. However, we may share your information with trusted third-party service providers who help us operate our website, process requests or deliver our services. These partners are required to keep your information confidential.

We may also disclose information if required by law or when necessary to protect our rights, property or safety or that of others. 

The categories above exclude opt-in data and consent-based information. We will never share your opt-in information with third parties except for service providers who support delivery of text messages or appointment-related communications. 

Remarketing

From time to time, third-party vendors such as Google may display ads to previous visitors of our website. This helps remind users of our services or promotions. These ads do not collect personally identifiable information and are used only for remarketing purposes. 

A2P Compliance

We follow the Telephone Consumer Protection Act (TCPA) and all applicable laws related to automated text messaging (A2P). By providing your phone number, you consent to receiving communications via automated methods. You may opt out at any time by replying “STOP.”

Children Online Privacy Protection Act (COPPA) Compliance

We comply with COPPA and do not knowingly collect personal information from individuals under the age of 13. Our website and services are intended for adults (18+).

Online Privacy Policy Only

This Privacy Policy applies only to information collected through our website and does not apply to information collected offline, during in-person consultations or through other communication channels.

Changes to Our Privacy Policy

We may update this policy occasionally. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this page periodically for the latest information on how we protect your data. 

Contacting Us

If you have any questions or concerns about this Privacy Policy, you can contact us anytime:

Bauer Flooring

94-990 Pakela Street

Waipahu, HI 96797

Phone: (808) 698-7976

Email: bauerflooring@icloud.com

You may also use our Contact us page to reach our team.